How do I pay for my dumpster rental?
Payment for dumpster service should be placed by phone with a live All Things Waste representative. We only accept debit or credit cards for roll off dumpster services, billing on the day before service is rendered. If further payment is necessary, your order details will provide the details about extra charges. Please be mindful of the fact that your dumpster rental period begins on the day on which the dumpster is delivered. Surpassing the allotted roll off container rental time will result in additional costs. If you have any questions about dumpster service, as it relates to initial payment and extra charges, feel free to call us or ask for clarification.
Should I already know what size dumpster I need for my dumpster rental?
No, you don’t need to know the roll-off dumpster size your job will require, but you should know some details about the job for which your dumpster will be used. All Things Waste can usually recommend the roll-off dumpster size that’s right for you. Keep in mind that the scope of projects that require dumpster rentals can vary drastically. Indeed, most projects requiring a roll off dumpster are projects which turn out to be larger than originally anticipated. In order to save money, at least in the long run, we recommend renting a larger dumpster size than your intuition may tell you. Please check out our dumpster sizes to get a clearer picture of what size dumpsters typically get utilized for what sorts of projects. Further, even experienced construction workers get it wrong, so, if your future dumpster rental is for a task that’s not related to larger construction and demolition projects, and you find that you’ve rented the wrong size dumpster, just remember that even the most experienced of construction companies and contractors often get it wrong, too!
What’s my dumpster’s weight limit?
This question is twofold: It can mean either (1) the maximum legal vehicle weight, or (2) the maximum weight allotted for your dumpster rental. Both distinctions matter, though (2) is usually what most customers mean by “dumpster weight limit”.
Depending on the size of the rolloff dumpster, the weight limit will usually be between 5-10 tons. This doesn’t always mean that roll off rental service providers want 10 tons of garbage to be tossed into their dumpsters! After all, the heavier the debris inside of the container, the most dangerous it’ll be for the dumpster driver to transport the dumpster all the way to the landfill. Nevertheless, what is usually meant by ‘weight limit’ is commonly what’s referred to as ‘weight allotment’ or ‘allotted weight’. The allotted weight for a dumpster speaks to how much weight for disposal is already included within your flat-rate pricing. To get a better idea about weight limits and how much different kinds of debris weight, check out Budget Dumpster’s very good explanation and tool for approximation.
Do I need to be present when the dumpster is delivered?
No, you don’t need to be present. However, it’s always a safer bet to either be onsite or to make arrangements for another person to direct the driver to the exact location of the desired drop spot. If nobody is available onsite, directions must be provided over the phone at the time of order.
Please be mindful that directions for roll off container placement can still be unclear. We do our best to follow dumpster placement directions as best as we can, but it’s still very possible to get the directions incorrect. If you won’t be onsite and nobody else is available to direct the driver, one of the best ways to ensure that the dumpster gets dropped in its correct location to explicitly mark or outline the precise location with noticeable objects, such as traffic/safety cones, bright string, ribbon, tape, or even a sign. By doing so, you can be reasonably assured that your dumpster delivery will be completed without any problem.
What’s the rental period for my dumpster service?
Rental periods differ depending on the exact location of dumpster service, size of the rented container, and the size of the job. For example, larger roll off dumpster sizes often—though not in every case—are given more rental time than dumpsters with smaller holding capacities.
Your rental time allotment or rental period will typically be between 7 and 14 days. If you feel that you’ll need your dumpster rental for a longer period of time, be sure to express that concern to dumpster dispatch, as surpassing your rental period of time will result in extra charges. Please remember that a roll off dumpster that’s merely sitting on a job site is a dumpster that’s not making the roll off service provider any money. It’s an unfortunate, blunt fact that time and money are two related terms, and it’s certainly the case in the roll off dumpster rental industry. Therefore, save yourself some money by planning for a good time to have your dumpster delivered, and please help us save on dumpster rental cost and headaches by getting clear about optimal dumpster delivery times and secondary services, such as dump and returns/swaps and final hauls.
What happens if I dispose of different garbage than I had originally indicated at the time of my dumpster rental order?
It depends on what waste material is being discarded. For example, if municipal solid waste (MSW) is mixed in with construction and demolition (C&D) material, the resulting waste must be disposed of in a landfill that accepts MSW (since C&D landfills will not accept MSW debris), inevitably yielding costlier disposal charges and, therefore, a more expensive roll-off dumpster rental. If you have any questions about our dumpster rental services, please don’t hesitate to call All Things Waste, as disposing of material not included in your order can be a very costly matter, indeed. Our customer service is unbeatable!
How should I load my roll off dumpster?
Roll-off containers can be loaded either from the container’s back end (by opening the container’s swinging door for direct, walk-in access) or over the container’s sidewalls. When the dumpster is ready for pick up, its back door should be entirely closed and all waste material should be flush with the top of the roll-off container (i.e., ‘waterline’). Improperly loading the dumpster may result in a trip fee, container dig-out fee, or a driver delay charge.
Will I need a permit for my dumpster rental?
Unless your roll-off dumpster is being dropped on public property, obtaining a dumpster permit is not usually required. You may obtain your dumpster permit by contacting your local municipality, or, on some occasions, we can obtain the dumpster permit for you.
If I’m in need of another service, who do I contact?
No services or changes to customer accounts can be made without contacting All Things Waste. Although many services are rendered within a 24-hour timeframe, many obstacles may prevent this 24-hour service window from being a strict guarantee. Proper planning helps to prevent wasted time on the jobsite, so please plan well in advance for any services which you may need. Our excellent customer service can help you get clear about any changes to your dumpster rental. We are your #1 dumpster rental company, and we plan to stay that way!
What items are forbidden from going inside my dumpster?
Hazardous, toxic, and infectious waste material is absolutely prohibited, whereas other waste material simply may not be part of your rental agreement. A list of absolutely prohibited materials includes (but may not be limited to) the following items: aerosol cans, air conditioners, ammonia, ammunition, animals, antifreeze, asbestos (friable and non-friable), barometers, barrels, batteries, box springs, cathode ray tubes (CRTs), caulks, cell phones, compact fluorescent lamps (CFLs), computers, dishwashers, drain cleaners, dryers, fax machines, fertilizers, fluorescent bulbs, freezers, fungicides, furniture (whole), gasoline, herbicides, hydraulic oil, incandescent lamps, insecticides, lancets (sharps), laptops, lubricating oils, manometers, mattresses, medical waste, mercury switches, microwaves, monitors, motor oil, needles (sharps), oil filters, ovens, paints, pesticides, photographic chemicals, polish (automotive), pressure gauges, printers, printers, propane tanks, railroad ties, refrigerators, rust removers, shower cleaner, solvents, stoves, swimming pool chemicals, televisions, temperature gauges, thermometers, thermostats, tile cleaner, tires, transmission oil, trash compactors, VCRs, washing machines, wax (automotive), wood preservatives, wood stain.